Last updated: April 3, 2026
We collect information you provide directly, including your name, email address, and any documents or messages you submit through the platform. We also collect usage data such as log files, device information, and interaction data to improve our services.
We use your information to provide, maintain, and improve the Blackletter AI service; process transactions; send service-related communications; and comply with legal obligations. We do not sell your personal data to third parties.
Documents and conversations you create are stored securely and associated with your account. We use this data solely to provide the service and to improve AI model quality. You retain ownership of all content you create.
We may share data with trusted third-party service providers (such as Stripe for payments and AI model providers) only as necessary to deliver the service. These providers are contractually obligated to protect your data.
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure.
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data; object to processing; and request data portability. To exercise these rights, contact us at privacy@blackletter.cloud.
For privacy-related questions, contact us at privacy@blackletter.cloud.